You brought your baby home. And now it's just you.
The hospital monitors are gone. The postpartum nurses are gone. The sense that someone who knew what they were doing was always nearby gone. What's left is a sweet baby who needs everything, a new parent that's been through something extraordinary, and a quiet house that suddenly feels very loud.
This is the part nobody fully prepares you for. And it's the part PFS was built for.
Parents First Days exists for the first hours and days after hospital discharge when the need is highest and the support is thinnest. We put a warm, skilled newborn care specialist in your home so those first days feel manageable instead of overwhelming. Not because you can't do this. Because you shouldn't have to do it alone. We are part of your village.
Every Parents First Days specialist is:
CPR & First Aid Certified
Newborn-Focused Care Trained
Background-Checked
What the Experts Recommend
And Why It's Harder Than It Sounds
The American Academy of Pediatrics recommends that babies sleep in their parents' room on a separate surface, close to the bed for at least the first six months of life. The evidence behind this is clear: room-sharing reduces the risk of SIDS by as much as 50%.
What the guidelines don't account for is that first few weeks, what that actually feels like at 2 am. Every rustling sound. Every feed. Every moment of wondering if the baby is breathing. Room-sharing is the right call. Doing it alone, exhausted, every single night when you have to execute ideas from every parenting book you read, that's where some families break down.
This is exactly where a Parents First Days specialist changes the equation, early. Your Newborn Care Specialist is with you during the hardest days of the transition, when every sound feels unfamiliar and every skill feels uncertain. Your baby sleeps in the bassinet beside your bed, exactly as recommended, while your specialist handles the overnight feeds, the soothing, and the settling, and teaches you to do the same.
By the time your package ends, you're not starting room-sharing from scratch. You know your baby's sounds. Your baby knows your room. You have a rhythm, and the confidence to keep it going on your own for the months ahead.
Source: American Academy of Pediatrics Safe Sleep Guidelines, updated 2022
What is Parents First Days™
The Support You Need. Exactly When You Need It.
Parents First Days™ provides short-term, in-home newborn care during the highest-need window after birth, from the day you come home through your baby's first 16 weeks. Designed for families who want expert, hands-on support without a long-term nanny or NCS contract, our newborn care specialists (NCS) bring calm, skill, and confidence into your home from the very first shift.
Whether you're a first-time parent navigating the unknown, recovering from a difficult delivery, or just need a few days to catch your breath while someone else is fully on it, we're built for exactly that stretch. Choose 3, 5, 7, or 14 days of support, any time between baby homecoming and week 16, as day, night, or combined shifts.
Flexible Packages
3, 5, 7, or 14 days. Day support, night support, or a combination. Every package is designed to meet you exactly where you are.
Expert In-home Support
Our team reviews your request and carefully selects an NCS aligned with your needs. While many families book ahead, last minute families may be able to book and have care within 48–72 hours.
Follow -Up Care
Your specialist arrives ready to support, teach, and reassure. From the very first shift, you'll feel the difference.
How It Works
Three Simple Steps to Expert Support
01
Submit Your Inquiry
Complete a short intake form with your due date, location, and care preferences. Takes 3–5 minutes.
02
We Match Your Specialist
Our team reviews your request and carefully selects a certified NCS aligned with your needs. Within 24–48 hours.
03
Expert Care Begins
Your specialist arrives ready to support, teach, and reassure. From the very first shift, you'll feel the difference.
Packages & Pricing
Choose the Support Right for You
Four thoughtfully crafted packages, each all-inclusive — one total, no hidden fees.
3 DAYS
Classic
Light support and immediate guidance
$2,100 - $2,300
5 DAYS
Standard
Most popular, Recovery, feeding and sleep
$3,500 - $3,800
7 DAYS
Signature
Full first-week transition with routine-building.
$4,900 - $5,300
14 DAYS
Premier
Extended support through the most intensive period.
$9,800 - $10,500
Testimonial
From the Families We've Supported
"My surrogate delivered on a Tuesday. By Wednesday night I was home with our son and completely terrified. Our specialist walked in and I finally took a real breath. Worth every single dollar."
Priya & Rahul S. · Midtown, NYC · Surrogacy Family
"I am a single mom by choice. There was no partner to tag in at 3am. Having a specialist who just handled it who let me sleep was not a luxury. It was survival."
Lauren E. · Park Slope, Brooklyn
"I had a C-section, a husband back at work by day three, and zero family nearby. Our specialist walked in and everything calmed down. She didn't just care for our son she taught us how to do it ourselves."
Tanya & Derek M. · Upper West Side, NYC
Who This Is For
Designed for Families in Transition
First-Time Parents
Navigating the unknown can feel daunting. Our specialists teach, demonstrate, and guide so you build confidence from day one.
Families With Limited Support
Not everyone has parents or siblings nearby. Our NCSs become your knowledgeable guide and steady presence when you need it most.
Families Bridging to Long-Term Care
Many families hire a full-time nanny who can't start immediately. We bridge that transition seamlessly.
Parents Seeking Rest & Recovery
Recovery from childbirth is essential. Our overnight specialists allow you to sleep while your baby receives expert care.
Birth Mothers & Postpartum Recovery
Your body just did something extraordinary. Whether you delivered vaginally or by C-section, with complications or without you deserve time to recover. Our specialists handle the baby so you can genuinely rest, heal, and process the magnitude of what just happened.
Partners, Co-Parents & Dads
You don't have to figure this out alone. Our NCS supports the whole family: coaching both parents through feeding, soothing, and sleep so you feel capable and connected from day one.
Adoptive Families
Your family is growing and this transition is real. Adoptive parents navigate bonding, paperwork, sleeplessness, and the emotional weight of a new life simultaneously. Our specialists meet you exactly where you are with full support.
Surrogacy Families
Intended parents often arrive home without birth recovery but with all the newborn overwhelm. Our specialists are experienced with surrogacy transitions and provide the expert care leaving you ready to do your best.
Same-Sex & LGBTQ+ Families
Every family looks different, and our support doesn't. Our specialists work with all family structures and are trained to show up without judgment just skill, warmth, and expertise.
Solo Parents
When you are the whole village, you need support you can count on. Our specialists become your experienced partner during the most demanding stretch giving you real rest and real confidence.
Families with Multiples
Twins. Triplets. Double the feeds, double the questions, double the exhaustion. Our specialists are experienced with multiples care and can establish synchronized routines from day one.
NICU Graduate Families
Coming home from the NICU is a milestone and a whole new kind of stress. Our specialists are trained in newborn-focused care and understand the heightened vigilance that NICU families carry. You won't have to explain your anxiety they will already understand it.
We Don't Just Leave.
When your package ends, the support does not stop. Every family receives two virtual follow-up calls after care concludes a touchpoint for when the questions start stacking up in week two or three and you want a real answer from someone who already knows your baby.
If you want continued sleep guidance as your baby grows, we connect you with a sleep consultant in our network someone who can pick up where your specialist left off without starting from scratch.
And if you are ready for long-term care a night nanny, a full-time nanny, a household manager we connect you directly with Tiny Treasures Nanny Agency for a seamless transition. No cold searches. No starting over.
From your first days home to everything that comes after we are with you.
The Best Time to Book Is Before You Feel Urgent About It.
Most families start thinking about postpartum support in the third trimester, when the due date starts feeling real. By then, the most in-demand specialists and the best windows are often already claimed.
We recommend booking after your 20-24 week anatomy scan. By that point, you know your baby is healthy, your due date is confirmed, and you have enough time to plan your care thoughtfully not scramble for it.
Booking early does not mean committing to every detail right now. It means securing your place, knowing your specialist will be ready, and entering the third trimester with one less thing to figure out.
A deposit holds your spot. The rest can be finalized as your due date approaches.
Packages fill. Availability is limited.
We support a small number of families each month by design, so every match is thoughtful and every family feels like a priority. If your due date is within the next 8 weeks, reach out now.
You have already done the hard part. You found us. Let us take it from here.
Using Your HSA, FSA, or Employer Benefits
Parents First Days packages may be eligible for reimbursement through your HSA or FSA account with a Letter of Medical Necessity from your healthcare provider. Some employer benefit programs including CARROT Fertility may also cover in-home postpartum support.
We provide itemized receipts for all packages. Ask us about HSA/FSA documentation when you inquire.
Note: Eligibility depends on your specific plan and provider. We recommend confirming with your HSA/FSA administrator before booking.